Product availing processes As a part of startup phase the company has restricted a product worth range to a maximum of Nu.100,000.00 (one hundred thousand ngultrums) with Nu.10,000.00 (ten thousand ngultrums) being minimum. As the company gains growth and maturity it would scale up its business with increased product worth and more client coverage. A client needs to first register (both walk-in and online) with the company. The marketing team then does product identification and availability. A client who passes screening processes is contacted in the next few days to complete the formalities. A client has options of paying any part of the cost of the chosen product depending on the paying capacity, with at least 10 % payment at the time of product delivery. GUARANTORS Each client shall have two persons as guarantors. The guarantors shall abide by the legal terms and conditions of the company. The guarantors have to be able to prove their position to stand as surety on behalf of the client against the services availed from the company. In the event of client’s failure to repay, the guarantors shall be held responsible and the amount shall be recovered from the guarantors. REPAYMENT A client shall pay the Equated Monthly Installment (EMI) within first week of the every following month. A client shall repay the Product Based Scheme (PBS) on Long Term Instalment (LTI) for a duration of one year. The client shall be charged 7% of the total cost as administrative and service charge per annum. Follow up calls and reminder notification through email/WeChat messages/telephonic calls and written official notice shall be served to the client if the payment is due for two consecutive months. In the event of failure to pay the monthly EMI on specified time, the company shall prompt the concerned client or the guarantors to update EMI status. In the third month a defaulter shall be asked to submit the written explanation to the Legal section of the company before further legal proceedings are pursued. A penalty charge equivalent to prevailing government rate shall be charge for the late repayment.